Since its foundation TeleMedia has gained wide experience with all types of media. We have provided and still provide several websites, television stations, newspapers and magazines with innovative, interactive services.
TeleMedia (as aggregator company) offers a wide range of revenue generating premium rate SMS and IVR (Interactive Voice Response) services.
TeleMedia also provides the majority of the interactive communications technology.
All our production software (both IVR and data-carrier based applications) has been developed 100% in-house, which gives us freedom and allows us absolute independence from third-party suppliers, increases flexibility and drastically cuts development lead-times.
We employ industrial grade hardware with multiple redundancy to preclude data losses. Thanks to our wide experience with landline and mobile providers worldwide, we are familiar with all voice and SMSC connection protocols.
IVR PREMIUM RATE NUMBERS AND PAYMENT PROCESSING
Besides data-carrier (SMS) based applications we also provide Interactive Voice Response services which are ready-to-use and easily integrated solutions.
Premium rate numbers can be used for chat, dating, donations, micropayments as well as call-in lines for popular TV shows.
Our IVR systems are extremely robust, enabling us to received and manage massive call volumes in a short time.
PREMIUM RATE SMS
With Premium SMS payment our partners are able to provide an innovative payment method to their consumers. Customers can pay by SMS for several services: mobile contents, online community membership, etc.
Advantages of using premium rate numbers to charge for your services - Micropayment:
Micropayment via premium rate telephone calls and/or SMS provides an easy and 100% safe way to sell content. Transactions require no credit/debit card and are instantaneous.
Premium rate SMS and voice telephony offer a convenient means of collecting charges for small transactions, such as:
- ACCESS TO PREMIUM WEB CONTENT
- MEMBERSHIP FEES
- WEB SUBSCRIPTIONS (E.G. FOR PERSONAL SITES)
- PLACING CLASSIFIEDS
- SMALL CHARITY DONATIONS
Micropayment does not require customers to give out their personal credit card information, which they would often be reluctant to do. It provides maximum security to the seller, as well: the price is immediately, without any delay will be charged to the phone bill of the customer.
With TeleMedia's simple and yet robust solution you can start selling your content within a couple of hours/days. No major updates are necessary to your existing web technologies.
A further advantage is that being a major player on the market, TeleMedia in many instances can negotiate better payout rates with the Telco companies. That is, even though we'll charge you a small percentage for each transaction, in the end you'll probably profit more than if you had contracted with these companies directly.
IVR also offers single payment mechanism for single transactions, while mobile terminated billing makes it possible to operate continuous, subscription based services using SMS.
CUSTOMER SERVICE, BACK OFFICE AND MAINTENANCE FUNCTIONS
We provide all of the above listed services with flat rate telephone customer service on a 24/7 basis. Our mission is to deliver maximum profits with minimal nuisance or headache to our partners, therefore we also take care of all back office functions related to the services, such as the management of winners, dispatch of prizes, etc. In order to provide optimum value to our media partners, we also provide them with ready to use editorial content related to the services we run together. Such content ranges from print-ready interviews with the winners of promotional games to more sophisticated services, like displaying the result of SMS or IVR votes on TV in real time.
The performance of each of our services is continuously monitored by our team of analysts, to ensure the optimal lifetime and revenues generating capacity of our applications. We provide our clients and media partners with online, real-time statistics to the various premium rate services we operate for them.
Needless to say our maintenance team is on 24-hour duty, so if anything goes wrong (which almost never happens), the problem is resolved immediately.